Privacy policy

This Privacy Policy explains how Grøne collects, uses, and shares your personal information when you visit our website, www.grone.com (the "Site"), or purchase from us.

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information".

When we refer to "Personal Information" in this Privacy Policy, we are combining "Device Information" and "Order Information".

HOW WE USE YOUR PERSONAL INFORMATION? 
We use the Order Information that we collect primarily to fulfil any orders placed through the Site, which includes processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risks and fraud (in particular, your IP address) and, more generally, to improve and optimise our Site. This includes generating analytics about how our customers browse and interact with the Site, as well as assessing the success of our marketing and advertising campaigns.

DATA SHARING AND DISCLOSURE
We are committed to protecting your personal information. We will not share or disclose your personal data to third parties unless:

  1. You have given your explicit consent
  2. When disclosure is required by law
  3. When disclosure is necessary to protect human life, health, or property, and it is difficult to obtain the customer's consent
  4. The provision of personal information is particularly necessary for improving public health or promoting the sound development of children, and obtaining consent from the individual is challenging
  5. The provision of personal information is necessary to cooperate with a state organ, local government, or an individual or entity entrusted by either a state organ or local government to execute affairs prescribed by law, and obtaining the individual's consent is likely to impede the execution of those affairs.

In the following cases, a recipient of your personal information may not be considered a third party:

  • Data Processors: When we outsource all or part of the handling of personal information within the scope necessary to achieve the purpose of use
  • Business Transfers: When personal information is provided as a result of the succession of business due to merger or other reasons
  • Joint Controllers: When personal information is to be used jointly with a specific individual, and the Company notifies that individual in advance or makes the information readily accessible, including details such as the items of personal information to be jointly used, the scope of joint use, the purpose of use by that individual, and the name of the person responsible for managing the personal information.

INTEREST-BASED ADVERTISING 
As described above, we may use your Personal Information to provide you with personalised advertisements or marketing communications that we believe may be of interest to you. This is based on your browsing activity and other information collected about you.

You have the right to opt-out of interest-based advertising. Here are some ways you can do this: 

  • Browser Settings: Many web browsers offer settings that allow you to control cookies and other tracking technologies. You can use these settings to manage your preferences for interest-based advertising.
  • Facebook: https://www.facebook.com/settings/?tab=ads
  • Google: https://www.google.com/settings/ads/anonymous
  • Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/ or the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you request that we delete this information.

CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal or regulatory requirements.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@grone.com.